Bonobos Guideshop Santana Row Now Open

The first Bonobos Guideshop in Silicon Valley is now open at Santana Row. Bonobos is a menswear e-retailer that is know for personalized/tailored fits and great customer service. While you try on the clothes in the store, you can have everything shipped to your home for free. Check out the description below of how the process works. Sounds like the perfect business model for Silicon Valley!

About the Bonobos Guideshop:

The Bonobos Guideshop brings Bonobos’ personalized and comprehensive shopping experience to life with a physical e-commerce store. The brick-and-mortar Guideshop offers men the opportunity to look, feel and try on current collections from Bonobos before purchasing, guided throughout the process by a skilled Bonobos Guide.

Once fit for style and size, customers can make a purchase at Bonobos.com while at the Guideshop, through help from a Guide, or later at home. Sizing + order information is saved to an online customer profile for easy access later, and product arrives (with free shipping + returns!) 1-5 days after the order is placed.

How the Guideshop Works:

• Make an appointment for a one-on-one fitting with a Bonobos Guide at www.bonobos.com/guideshop; walk-in appointments are also welcome
• Once you’re fit, check out at Bonobos.com either during your Guideshop appointment, with the help of a Guide, or place your order at home later
• Shipping is free and items are delivered to your doorstep in 2-5 days
• Bonobos offers easy returns (free return shipping) and guarantees 100% customer satisfaction